{"id":225287,"date":"2026-08-10T08:49:52","date_gmt":"2026-08-10T08:49:52","guid":{"rendered":"https:\/\/ferefen.com\/suivi-commande\/"},"modified":"2026-09-14T07:27:16","modified_gmt":"2026-09-14T07:27:16","slug":"suivi-commande","status":"publish","type":"page","link":"https:\/\/ferefen.com\/suivi-commande\/","title":{"rendered":"Suivi de commande"},"content":{"rendered":"
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Suivi de commande<\/h1><\/div><\/div>\n\n

V\u00e9rifiez o\u00f9 en est votre commande en quelques secondes.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Suivre avec votre num\u00e9ro de commande<\/h2><\/div><\/div>\n\n

Saisissez le num\u00e9ro figurant sur votre e-mail de confirmation, ainsi que l\u2019adresse e-mail utilis\u00e9e lors de la commande.<\/p>\n<\/div><\/div>\n\n

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Autres moyens de suivre votre commande<\/h2><\/div><\/div>\n<\/div>\n<\/div>\n\n
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Depuis votre compte<\/h3><\/div><\/div>\n\n

Connectez-vous \u00e0 votre espace client<\/a> pour consulter vos commandes et leur statut.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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Par WhatsApp<\/h3><\/div><\/div>\n\n

\u00c9crivez-nous au +223 75 38 79 38<\/a> avec votre num\u00e9ro de commande.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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Par e-mail<\/h3><\/div><\/div>\n\n

\u00c9crivez \u00e0 contact@ferefen.com<\/a> en pr\u00e9cisant votre num\u00e9ro de commande.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Que signifient les statuts ?<\/h2><\/div><\/div>\n\n

En attente<\/strong> \u2014 Nous avons re\u00e7u votre commande et nous la v\u00e9rifions.<\/p>\n

En cours<\/strong> \u2014 Votre commande est confirm\u00e9e et en pr\u00e9paration pour la livraison.<\/p>\n

Termin\u00e9e<\/strong> \u2014 Votre commande vous a \u00e9t\u00e9 livr\u00e9e et r\u00e9gl\u00e9e.<\/p>\n

Annul\u00e9e<\/strong> \u2014 La commande a \u00e9t\u00e9 annul\u00e9e. Contactez-nous si ce n\u2019est pas volontaire.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Un doute sur votre commande ?<\/h2><\/div><\/div>\n\n

Notre \u00e9quipe v\u00e9rifie pour vous et vous r\u00e9pond rapidement, du lundi au samedi de 8h \u00e0 18h.<\/p>\n<\/div><\/div>\n\n

\u00c9crire sur WhatsApp<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-225287","page","type-page","status-publish","hentry"],"yoast_head":"\nSuivi de commande - Ferefen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ferefen.com\/suivi-commande\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suivi de commande - Ferefen\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ferefen.com\/suivi-commande\/\" \/>\n<meta property=\"og:site_name\" content=\"Ferefen\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/ferefen\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-14T07:27:16+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ferefen.com\\\/suivi-commande\\\/\",\"url\":\"https:\\\/\\\/ferefen.com\\\/suivi-commande\\\/\",\"name\":\"Suivi de commande - 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